Orders are processed Mondays through Fridays and are
dispatched within 1 business day of order placement (excluding weekends and
Public Holidays). Tracking information will be sent on the day orders are
dispatched. Once dispatched, it will take around 2-5 working days to reach you.

For urgent orders, please feel free to contact us at hello@lebearsg.com
with your order number and we will try our best to assist.

All returns/exchanges requests to be sent in to hello@lebearsg.com
within 14 days upon receiving the items.

We currently only deliver to Singapore addresses

Yes, we understand that the sizes may be hard to determine sometimes and do allow exchange of sizes or colours, based on inventory availability.

To make an exchange, please write in to hello@lebearsg.com
with your order number, name, email address, contact number, and our team will assist you as soon as possible.

Do remember to keep the items in their original
condition (unworn, unwashed) with all tags intact to be eligible for exchange.

We sincerely apologise if you have received an incorrect or defective item. In this case, we are more than willing to do an
exchange for you with zero costs to you.

Please contact us at hello@lebearsg.com
with your order number, name, email address, contact number, and a photo of your incorrect/defective item and our team will get in touch with you as soon as possible.

More information will be shared then. Kindly keep the original shipping packaging and all items should be in their original packaging with
tags intact as we will need to inspect them upon exchange.